Owing to Covid 19 prevalence, testing kits, opened or unopened will not be refunded.
If goods arrive damaged, please return to us within one week of receipt. If the return is accepted by us, refunds can take up to 21 working days from receipt of returns from customers.
After the epidemic has ceased our returns policy will be reviewed. In the interim period, in case you are not satisfied please contact our customer service and we will do our best to handle complaints on a case-by-case basis.
All your statutory rights remain in force.
Nutraceuticals Laboratory London Limited,
2nd floor, 151-153 Uxbridge Road, Ealing, London W13 9AU, United Kingdom